26.3.2024

From chaos to order – How to succeed in a massive migration project?

At the end of last year, we had to move to a new Salesforce environment. How can you survive such a migration without problems? Our project manager Laura Pitkänen shares her insights....
17.1.2024

Deep dive into Salesforce

There is a simple and an in-depth answer to the question "what is Salesforce?" Here's the lengthy one. ...
7.12.2023

Looking to get more out of your CRM? Follow these five steps

Does your organization have a CRM system that feels more like a hindrance than a help? Has it turned into an expensive tool that nobody uses? Don't wo...
24.8.2023

twoday Biit welcomes new CEO from Accenture – Markku Laukka

Markku Laukka, who led the Salesforce business at Accenture for a long time, has been appoined at the new CEO of twoday Biit....
21.2.2023

How can you tell if your CRM system needs a tune-up or a replacement?

Many organizations aren't getting their money's worth from their CRM system. How do you know whether you're one of them?...
22.9.2021

How to digitalize the customer journey? Start by identifying key touchpoints with customers

Salesforce offers great opportunities for digitalizing the entire customer path. Meaning what? Mikko Pekkala explains....